Thursday morning started out as a good day. I just returned from a trip to Arizona where I spent a few days walking, swimming, and eating under a 75-degree cloudless sky. I walked to work bundled up to face the 16-degree morning. Listening to a podcast and carrying my home-brewed coffee, I sauntered the 3 blocks to work and got into the elevator. I pressed "14" and listened to Peter Segal tell Chris Paul that he thought he could take him in basketball as the elevator doors closed and the car began to move upward.
1...DING...2...DING...3...DING - nothing out of the ordinary until - ...6...DING...7...
The elevator stopped. Then it started shaking. Then it fell an inch or two down the elevator shaft before it started moving up again. I was concerned, but I thought it was a passing fluke and all would be fine.
...12...DING...13... The elevator stopped again. I waited a few seconds. The elevator shot up to 14, almost to 15, back down to 14 where it stopped. The "14" button was no longer lit. I waited for the doors to open. The car started shaking again. And then it fell a few inches and shot back up again. I screamed. Every time it shook and fell, I felt as if I was hurtling to my death 14-floors down. I pressed the door open button - the elevator car door opened, but the corresponding doors on 14 didn't. As I stared at the closed doors, the car started to shake again. Now I was starting to freak out. I pressed the alarm button, nothing happened. My heart started to race as I looked for the phone. In my panic, my eyes didn't see the tiny nob with a phone symbol on it indicating the door for the phone.
I started kicking the door screaming "Help! I'm stuck in the elevator!" The car shook and then fell again. I screamed and fumbled for my cell phone. I dialed 9-1-1. The operator couldn't hear me because the reception in the elevator was bad. After listening to the woman unresponsively say "Hello? Hello? Is someone there" to my cries for help I hung up. The elevator shook again. Fingers shaking, I dialed the numbers again and this time she could hear me, but by now I was so frazzled I could barely get out my words between tearful gasps. "I'm...sob...stuck...sob..in the elevator...sob..and I think it's going to fall!"
As I was talking I kept thinking about all the 911-calls I've listened to and how incoherant I would sound if they replayed it. The operator was soothing, getting the address of the building so she could send the fire department out to get me. As I was giving her the information I heard a voice outside the elevator, "Is someone in there?" I instantly recognized the motherly voice as one of our administrative staff. I screamed, "Yes! It's Mariam! I'm stuck! It keeps shaking and I think it's going to fall!" She told me that the elevator people knew and were coming to work on it. I told the 911 operator they were working on it - she kindly offered to stay on the line to calm me down and I told her it was ok (I lied) and hung up the phone.
After a few minutes, I eventually heard the voice of a man telling me that they were working on it. He told me not to worry about falling, that the elevator was rigged to catch every few inches and I would not fall. As I waited, I suddenly became excruciatingly hot and took off my jacket. As soon as I did that, the elevator shook and fell again then shot up again. I screamed as my stomach fell into my feet. The guy said "Don't scream, you'll be fine!" I kept thinking, you sit in here when this tiny box of death shakes and falls and tell me if you think you'll be fine!
Shaking and crying, I sat on the floor of the elevator to try and calm down. A few minutes later, the door opened. I saw three people standing there - my motherly co-worker, another secretary in my office, and the strange man. As soon as she saw my tear-stained face, the secretary started crying. Then I started crying again. The strange man took my hand to help me up and out of the elevator car and I collapsed on the shoulder of my motherly co-worker and cried for a few seconds. Once I calmed down, the man introduced himself and re-explained how I wasn't in danger. I was just glad to be out and alive. I thanked him and got some kleenex to wipe my face. I checked my office mailbox then took the *stairs* down to 11 where my office is.
The upshot? Out of guilt, or perhaps fear of litigation, the building manager came to my office and gave me a $15 gift certificate to the Landmark Grill.